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Return/exchange Policy

Return Policy

At Humax Fashion, we are committed to ensuring your satisfaction. If you are not completely happy with your purchase, you may return eligible items under the following conditions:


Return Period

  • You may return items within 3 days of delivery for a full refund or exchange.


Eligibility for Return

To be eligible for a return:

  • Items must be unused, unwashed, and in original packaging with all tags attached.

  • The product should be in the same condition you received it.

  • Sale or discounted items may not be eligible unless defective or damaged.

Exchanges

  • We accept exchanges for size or defect issues within 7 days of delivery.

  • Exchange is only possible if the item is in stock.

  • For size exchanges, the item must be returned unused and in original condition.

  • We will dispatch the replacement item once the original item is received and inspected.


Non-Returnable Items

The following items cannot be returned:

  • Innerwear or personal hygiene products

  • Customized or altered items

  • Gift cards or vouchers


Return Process

  1. Email us at support@humaxfashion.com or contact our customer care with your order ID and reason for return.

  2. Our team will review and confirm return eligibility.

  3. Pack the item securely and hand it over to the courier assigned by us.

  4. Once we receive and inspect the item, we’ll initiate your refund or exchange.


Refund Timeline

  • Refunds will be processed within 5-7 business days after we receive your returned item.

  • Refunds will be made to your original payment method.


Shipping Charges

  • Return shipping is free if the item is defective, damaged, or incorrect.

  • In other cases, return shipping charges may apply and will be deducted from your refund.


If you have any questions, feel free to contact us at:
? support@humaxfashion.com
? +911413538804

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